Course syllabus

Course syllabus_Level1

1     Fundamentals of Purchasing

1.1   Objectives

  • This module is part of the EIPM Certifying Courses Level 1. The module will introduce participants to the role of purchasing in the company and coversthe fundamental purchasing process and tools.

1.2    Target group

  • The module is designed for new recruits in the purchasing department. Buyers with few weeks to less than 2 years experience in the purchasing function but with previous experiences in other functions.It is also suitable to provide a purchasing culture to Purchasing Assistants as well as to “Internal customers”.

1.3    Duration

  • 3 days                                                                                                                                                       

1.4    Content

PHASE

CONTENT

DAY 1

  • Diagnosis of Purchasing Portfolio:  Identify the main segments on which we will have to concentrate.
  • Buying Centre: how to identify the key stakeholders in the company and their needs in order to satisfy them and influence their future decisions
  • Functional definition of requirements: how to challenge internal customer needs using a structured approach to identify the “right need” in terms of functions desired and not solutions.

Consolidation of needs and suppliers (supplier base optimisation) and standardisation as common best practices to obtain cost reduction.

DAY  2

Prospecting potential supplier: participants will learn how to:

  • define selection criteria for potential suppliers
  • search potential suppliers
  • pre-qualify potential suppliers using a specific Request for Information – participants will learn how to create one to their purchasing family
  • visit suppliers – participants will learn how to prepare, to carry on and report a supplier visit

Supplier selection: participants will learn how to:

  • Prepare a Request for Quotation – participants will know what are the main content of a RFQ and develop one to their business

Implement a supplier selection process – participants will learn how to formalise a selection grid and how to implement it though active involvement of the buying centre.

DAY  3

  • Cost breakdown analysis: use price breakdown analysis to prepare negotiation with suppliers and discuss improvement actions – participants will learn how to build a cost breakdown structure to their own purchasing needs, how to obtain detailed information from suppliers and analyse the them for future negotiations
  • Total cost of ownership: participants will learn how to build a TCO model adapted to their specific need in order to select suppliers or to identify cost improvement opportunities.

1.5  Methods and tools

  •  Frequent Case studies, workshops and discussions will be organised in order to exchange experience between participants and the EIPM experts. The workshops are a key approach to practice the tools presented, using participants own examples and portfolios.

2    Fundamentals of Inventory Management

2.1   Objectives

 

  • This module is giving to participants the fundamentals to manage both the physical flows of products or services and the corresponding information and financial flows to optimize the different inventories and their associated costs.
  • The session will reassess the basics of a MRP (Material Requirement Planning) and structure the deployment of advanced inventory management tools and techniques.
  • It will help to draw the main lines of an integrated Supply Chain strategy.

At the end of this module, the participants shall be able to:

  •  Identify the key players and the main parameters of the supply chain
  • Define the priorities of management of all stake holders in the process
  • Choose the best optimization techniques to improve cash flows, stock reduction, cycle times, forecasting process, ordering strategy
  • Draft their own supply chain commodity strategy within the company’s environment

2.2    Target group

Buyers who need:

  • To conduct negotiations with suppliers in line with a defined purchasing strategy,
  • To service procurement requirements,
  • To optimize inventory costs and risks.

Purchasing professionals, supply chain managers, procurement managers, warehouse managers, inventory managers who want:

  • To understand the basics and key success factors of suppliers-customers multiple flows.

2.3    Duration

  • 2 days

2.4    Content

PHASE

CONTENT

DAY 1

 

Environment

  • Initial review of participants needs and specific expectations + knowledge assessment
  • Strategic positioning of inventory management into a company
  • The 3 flows : physical, information and financial
  • Stake holders of the “Inventory process center”: actors and players, leverages games, partners, systems.
  • The “train of supply chain”
  •  “Just in…” style: JIT, JIC, JITL
  •  ERP and supply chain processes, EDI
  • From inventory costs to risks and opportunities, servicing different objectives, managing contradictory factors, key step to introduce respective liabilities into supplier-customer relationship

Basics of inventory management

  • Ordering stocks and associated procurement strategies
  • EOQ (Economic Ordering Quantity, Wilson formula) and Safety stock calculations
  • Classical structure of a Purchase Order in an ERP environment
  • Understanding the impact of each parameter on the inventory costs, on the management of flows and on the strategic deployment of the purchasing mission
  • Managing the customers’ requirements, the system constraints and the suppliers’ solutions and offers
  • The buyer’s role of communication, understanding of internal/external expectations and “service culture”

DAY 2

 

Advanced techniques

  • Optimizing the MRP parameters with suppliers negotiation
  • Calculating the basic inventory performance ratios : C2C (Cash to cash), Inventory turns, Days of Supply, ABC classification of stocks
  • Tools and method : Kraljic’s and Inventories
  • Implementing solutions and agreements to increase stocks velocity, share risks and manage associated information required
  •  Issues associated to inventory optimization

 

From inventory to supply chain management

  • From suppliers’ driven constraints to buyer’s driven negotiation and to cost + risk/opportunity share driven elements
  • Using the TCO approach to implement TCIO (Total Cost of Inventory Ownership)
  • Setting “win-win” partnerships and going to win-win-win strategies

2.5     Methods and tools

  • Main presentation of inventory management principles and parameters
  • Several interactive workshops with implementation of techniques, concepts and application to participants’ business cases
  • Feedback and discussions on examples of individual cases or scenarios
  • Dynamic of the animation will help the group to leverage each other experience to bring supply chain culture into purchasing functions
  • Final quiz to summarize the course impacts on participants practice

3      FinancialRisks/Opportunities in Supply Management

3.1  Objectives

This module is part of the EIPM Certifying Courses Level 1. The module aims to ensure a basic knowledge of business finance in order to:

  • Optimise our sourcing strategy to improve our business performance
  • Monitor the financial health of current and potential suppliers

Following this module, buyers will be capable of:

  • Knowing the contents and purposes of the 3 financial statements
  • Using sourcing levers to either reduce cost or free up cash
  • Applying  ratios to obtain a picture of the financial health of a supplier
  • Asking questions to existing or potential suppliers to gain an insight into the financial situation

3.2    Target group

  • Buyers, lead buyers and commodity managers, who need to evaluate the financial health of their suppliers or develop strategies to improve the financial performance of their own companies.

3.3     Duration

  •  3 days              


3.4    Content

PHASE

CONTENT

DAY 1

 

 

 

 

 

Introductions and expectations

Formation of groups to team up to play out ‘Bee Finance’ a board-based simulation

Kick-off to set-up the business simulation and roll-out Quarter 1, under the control of the instructor

Perform Balance Sheet, Income Statement & Cash Flow Statement

 

Groups take charge of their company, determine their strategies and make decisions to determine sales orders and strategic spending

Roll-out Quarter 2, complete the 3 financial statements

Introduction of measures and calculation of company performance, which is published and compared to competition

DAY 2

 

 

 

 

 

 

Review of points covered and those in need of further clarification

Perform a SWOT Analysis, decide any changes in strategy as well as provide data for marketing algorithm

Roll-out Quarter 3, negotiate business issues with stakeholders, complete the financial statements and company measures

 

Video: Balance Sheet Barrier

Presentation on Working Capital Management & Capex decision

Prepare market algorithm and roll-out Quarter 4

Complete the financial statements and company measures

DAY 3

 

 

 

 

Focus on sourcing levers to reduce costs and release cash

Overview of improving performance by studying growth, cash generation, profitability, performance, asset management, indebtedness

Group exercise to review how they have improved

 

Investigate supplier’s financial health with the use of key ratios

Involvement in ‘Questions to ask your supplier’

 

Overview of financing tools available to suppliers, wishing to expand

 

Exercises on real cases: would you place an order with this supplier?

Groups provide conclusions

3.5    Methods and tools

 

  • Business simulation
  • Video
  • 3 Financial Statements
  • Supplier assessment sheets
  • Working capital sheet
  • Performance measures                                                                                                                             


4     Contract and Legal Aspects

4.1   Objectives

This module is part of the EIPM Certifying Courses Level 1. This module explores the ways as to how to deal effectively with various types of national/international sourcing situations. Reference is made throughout the module to “real life” examples and appropriate conditions of standard contracts.

It uses a logical framework, tackling major problems areas in turn and offering practical advice on how best to handle them.

 

Following this module, participants shall be able to:

  • To provide an overview of the contractual and legal framework
  • Understanding the mutual obligations and their effect
  • To understand risks and possible ways of covering them

4.2     Target group

  • This course is suitable for buyers and sourcing staff at all levels.

4.3    Duration

  • 2 days

4.4    Content

PHASE

CONTENT

DAY 1

 

 

 

Legal basics common to all contracts

  • Fundamental elements and formation of contracts
  • Applicable law and concept of precedence
  • Legal families, choice of governing law, ruling language
  • Dispute resolution (state courts/arbitration)
  • International Conventions (New York Convention – Brussels Convention)
  • Severability clause/Entire agreement clause
  • Contract performance
  • Assignment/sub-contracting
  • Defective/delayed performance
  • Monetary compensations (penalties/liquidated damages)
  • Force majeure/ Frustration/Hardship clause
  • Rescission of the contract/anticipated termination
  • Contractual documents/ Order of priority
  • Definitions and interpretations

DAY 2

The contract of sale

  • Formation of contract and applicable law/The Vienna Convention
  • Duties of the seller and the buyer
  • Conflicting clauses/the battle of forms (general conditions of sale vs. general conditions of purchase)
  • Description of goods
  • Acceptance/rejection of goods
  • Contract price/price revisions
  • ICC ‘Incoterms ‘
  • Delivery terms
  • Transfer in ownership, passing of risks
  • Seller’s liabilities
  • Payment terms (clean/documentary)

 Supply of services

  • Description and scope of services
  • Result based contracts vs. resources based contracts
  • Terms in respect of care and skill
  • Obligation to cure, remedy, make good
  • Terms in respect of time for performance

The coverage of buyers’ risks

  • Guarantees and other sureties (Bank guarantees, bonds, insurance, standby letters of credit)

 

4.5  Methods and tools

  • A two-day programme using lectures, visual aids and case study to give participants a substantial body of information and the opportunity to discuss matters with which they are particularly concerned.
  • The seminar explores the numerous practices and conceptual developments in international operations, as well as risk allocation, constraints and opportunities in the contractual and legal areas.

5     Fundamentals of Cost Analysis

5.1     Objectives  

This module is part of the EIPM Certifying Courses Level 1. This is a fundamental training. The objective of this module is to provide participants with the basic knowledge to understand how suppliers calculate their costs and their selling price.  The following topics will be discussed:

  • Supplier’s fixed and variable costs
  • How suppliers allocate fixed costs
  • How to justify investment in fixed costs
  • How to calculate depreciation impact on costs
  • Margin and Profit calculation
  • Productivity opportunities and impact on cost
  • TCO analysis

Following this module, participants will be able to:

  • Understand the use of suppliers’ cost breakdown
  • Appreciate how suppliers calculate their cost when pricing their product or service
  • Build-up the cost structure of a supplier, on condition that they obtain the assumptions
  • Calculate cost impacts on change of specification, volumes, operations, etc.
  • Determine strategies to negotiate a fair price
  • Understand the Total Cost of Ownership approach and its use in purchasing

5.2  Target group

  • Buyers at any level who wish to learn how to use cost breakdown and TCO decision-making tool to better negotiate price reductions with suppliers.

5.3      Duration

  • 2 days

5.4      Content

The first part of the two-day session will be based on a series of exercises to understand how suppliers build up their cost to generate their price to customers.  This fundamental knowledge will provide buyers with the background to build-up the cost structure of a supplier. We will explore the following concepts:

  • Fixed and variable costs
  • Allocation of fixed costs
  • Investment and depreciation
  • Margin and profit calculation
  • Productivity opportunities

Second, we will present a TCO model which is a decision-making tool to help buyers to identify cost improvement opportunities which go beyond supplier price.

PHASE

CONTENT

DAY 1

  • Analyse the supplier current costs and how to set a sales price
  • Direct materials impact on cost
  • Fixed assets impact on cost
  • Understand direct labour
  • Investigate different methods to depreciate investment costs (tooling for example)
  • Investigate subcontracting and marginal costing

DAY 2

  •  Impact of larger order to reduce fixed costs
  • Allocation of fixed costs
  • Focus on fixed cost drivers
  • Integrate warranty costs into supplier priorities
  • Compute results by using ratios and measures to ascertain
  • Are supplier costs being reduced?
  • How much of the benefits come to us?
  • Are increased sales orders bringing lower prices?
  • Are the allocations equitable?
  • Are we covering TCO (Total Cost of Ownership)?

5.5     Methods and tools

  • A business case study is used
  • Enables participants to analyse each major category of cost.
  • Participants constantly challenge the current paradigms and take innovative decisions
  • The participants work in small teams of 3
  • They share experiences
  • They learn by making smart decisions and some errors


6   Practising Advanced Negotiationand Techniques

“Engage in Negotiations for Effective Results”

6.1     Objectives

This module is part of the EIPM Certifying Courses Level 1

  • Enhance purchasing negotiation skills
  • Master Purchasing negotiation best practices, structure, process and tools
  • Work on negotiation preparation and behaviours

6.2    Target group

  • Buyers, internal Customers who need to conduct or assist in commercial negotiations.

6.3   Duration

  • 3 days

6.4     Content

PHASE

CONTENT

DAY 1

 

Method for preparing a negotiation

  • Introducing the check-list

 1: Outlining my objectives

 2: Evaluating the balance of power

 3: Analysing the mutual interest in negotiating

 4: Defining my strategy

  • Workshop: the suppliers’ strategies and tactics

5: Elaborating my behavioural pattern

6: Laying out my control panel

  • Practical case study

DAY 2

 

Purchasing Negotiation best practices and behaviours

  • Presentation of the negotiation stages
  • Stakes, objectives
  • Best practices
  • Negotiation behaviours
  • Intercultural aspects

DAY 3

Real cases coaching

  • Workshops:each buyer gives a briefing about a real contemporary or future negotiating situation, and the problems it raises. The other participants and the trainer then help preparing the negotiation by applying the method.
  • The most sensitive cases will then be acted out, using the behavioural pattern, the steps of a buying negotiation, and the best practices for each step. The trainer will focus on the behavioural aspects.

6.5    Methods and tools

  • Pedagogical approach : Workshops, Case studies, Video training
  • Tools :  Behavioural Pattern, Negotiation Planner, Concessions / Counterparts Matrix

 

Course syllabus_Level2

1       Strategic Portfolio Management - Key Commodity Management(KCM)

1.1    Objectives

This module is part of the EIPM Certifying Courses Level 2. This is a fundamental training to provide the process and tools for strategic management of a purchasing portfolio. This module provides the tools that can help buyers to structure and formalise a purchasing strategy of a category.

Following this module, participants shall be able to:

  • Define a purchasing strategy based on in-depth knowledge of the company needs and market trends
  • share with the internal teams the process and tools to define a purchasing strategy
  • understand the fundamental steps of a strategic process to manage a portfolio
  • Understand how this process can be implemented in terms of global/local organisation (for example within a Lead buyer or Key Commodity Management type organisations).

1.2   Target group

  • This course targets purchasing staff with a few years experience as a buyer or extensive experience in other functions and aiming to assume regional or global purchasing category management responsibility, particularly Key Commodity Managers and Senior Buyers in charge of commodity teams.

1.3    Duration

  • 3 days       

1.4    Content

PHASE

CONTENT

DAY 1 

  • Sourcing strategy development from a corporate point of view
  • Introduction to Sourcing Methodology
  • Portfolio analysis
  • How to segment the portfolio
  • Understanding the dynamics of the supplier’s market

DAY 2 

  • Purchasing strategy development by segment
  • Sourcing Methodology 
  • How to find new potential suppliers
  • Total cost approaches to supplier selection
  • How to select strategic suppliers

DAY 3 

 

  • Risk
  • Market Intelligence
  • Discussion on different purchasing procedures and the role of the KCM
  • Discussion on the difficulties of the KCM’s co-coordinating role and how to deal with it
  • Communication issues in relation to the management of commodity teams

1.5   Methods and tools

  • Workshops will be used to provide participants with the opportunity to apply the tools presented.
  • Participants will be asked to apply the methodology to their own commodities
  • Extensive discussions among participants will facilitate a dynamic and interactive learning environment

2      Implementing a Supplier Relationship Management(SRM)

2.1  Objectives

This module is part of the EIPM Certifying Courses Level 2. This is an advanced module to understand the process and tools to implement SRM and Key Supplier Management. The session will provide structured process and tools to implement KSM through the following steps:

  • Identify the Key Suppliers in the company
  • Analyze the relationship with the Key Supplier
  • Understand the Key Suppliers strategy and its fit to our company
  • Set-up objectives to a Key Supplier
  • Identify the organization and the process to manage the key suppliers

Following this module, participants shall be able to:

  • understand the benefits, risks and key success factors to implement SRM
  • set-up a structured process to identify, to analyse and to manage Key Suppliers
  • understand the function of a Key Supplier Manager

2.2   Target group

  • All purchasing staff involved in the management of a Key Supplier

2.3    Duration

  • 2 days

2.4    Content

PHASE

CONTENT

DAY 1

 

  • Definition , benefits and risks of SRM
  •  Identifying Key Supplier in a portfolio
  • Focusing on a Key Supplier
  • Identifying the Key Supplier business strategy
  • Analysing the buying company’s attractiveness to the Key Supplier
  • Understanding personal networks among the company and the Key Supplier

DAY 2

 

  • Defining objectives to a Key Supplier
  • Identifying the action plan to manage the Key Supplier
  • Setting up the organisation to manage the Key Supplier (Key Supplier Manager)

 

2.5   Methods and tools

  • Workshops will be used to provide participants with the opportunity to apply the tools presented.
  • Participants will be asked to apply the methodology to their own commodities
  • Extensive discussions among participants will facilitate a dynamic and interactive learning environment

3      Advanced Cost Reduction Tools

3.1   Objectives

This module is part of the EIPM Certifying Courses Level 2. The objective of this module is to provide practical tools for cost reduction actions which go beyond price negotiation. This is a quite advanced module for buyers willing to apply structured approaches to identify cost reduction opportunities.

It features credible tools such as functional analysis, value analysis, cost breakdown analysis, process optimization techniques and TCO – Total Cost of Ownership analysis. The tools presented shall help the buyers to challenge the technical content of what the company is buying, review cost with suppliers, and identify improvement opportunities in the supplier’s operations. This training is particularly adapted to buyers of products and components.

Following the training participants shall be able to:

  • Review the design or specification of a product or component in order to reduce cost while maintaining the functions required
  • Use cost breakdown analysis to challenge supplier pricing and identify cost reduction opportunities
  •  Identify cost improvement opportunities within the supplier process/operations
  • Use a TCO approach to identify cost reduction opportunities

3.2    Target group

  • Technical buyers with engineering background involved in leading cost reduction activities.

3.3  Duration

  • 3 days

3.4  Content

PHASE

CONTENT

DAY 1

Functional definition of requirement: a need definition tool to better understand the real need

  • Concept of functions and functional specification
  • Understand when to use it
  • Step by step approach to build up a functional specification
  • Application to various situations : products, systems and services

Value analysis: a re-design to cost approach

  • Value analysis work plan and conditions for successful implementation
  • Understand how to assess the value of the existing solution (importance of functions and benefit versus cost)
  • Make a diagnosis of the design of a product using value analysis tools,
  • Seek innovative solutions through brainstorming and other techniques,

DAY 2

Cost analysis and TCO

  • How to challenge the suppliers’ cost breakdowns : machine cost, labour cost, material cost, overheads, and margin
  • What are the most frequent “mistakes” found in suppliers quotations
  • What is TCO and how to apply it in the real life?

DAY 3

Challenging supplier’s operations

  • basis of lean manufacturing and process optimization
  • how to get a critical eye when visiting supplier’s facility
  • key tools to challenge suppliers’ productivity and efficiency
  • How to build up a “win/win” process with the supplier.

3.5  Methods and tools

  • Each trainee will be given a handbook containing reusable templates used for the different tools. 
  • Besides, a master document will present each technique as seen during the training session.
  • All tools and techniques are presented in a simplified and reusable way and illustrated by real application examples taken from various industries including the most demanding ones (automotive, food, household, ..)

4      Supplier Development and Optimization

4.1   Objectives

This module is part of the EIPM Certifying Courses Level 2. This training provides an overview on how to implement supplier improvement programmes.

Following this module, participants shall be able to:

  • Detect the opportunity for, organise, facilitate and manage a supplier’s performance improvement project.
  • Understand the levers that can be used to improve the supplier’s performance.

4.2     Target group

  • Engineers in Supplier Production, Logistics Sourcing and Sourcing Quality Assurance; Key Commodity Managers; Local Sourcing Agents; and all Buyers involved in supplier productivity improvement.

4.3    Duration

  •  2 days                     

4.4   Content

PHASE

CONTENT

DAY 1 

 

Introduction: Supplier’s development: when, why and how?

What are the key indicators to evaluate the opportunity for a supplier development program?

How to identify the potential axis of improvement for a supplier?

 

1 : Business and Strategy : When and how you can influence your supplier’s strategy

2 : Management and Organisation : When and how you can recommend some changes in your supplier’s organisation

3: Innovation Capabilities: Clarify your expectations in terms of innovation. If you need it, help your supplier to be more innovative but also more reactive and reliable on the innovation projects.

DAY 2 

 

4: Technical productivity: Tools knowledge around lean manufacturing, 5S, TPM, and how to chase the Muda.

5: Quality costs and non quality avoidance: SPC, Capability, 6-sigma.

6 : Supply chain and Logistics :

How the interface with the supplier can be optimised in order to help him to be more efficient and reliable in flows and stock management (Forecast, Kanban)?

Tools to push your supplier to reactivity, flexibility and lean flow management.

7: Purchasing: how you can bring your expertise to your supplier for a global improvement.

 

4.5     Methods and tools

  • Different examples and demonstrations of modelling, assessment and measurement tools will be presented.

5      Value Contribution

5.1    Objectives

This module is part of the EIPM Certifying Courses Level 2

  • This Value Contribution is about: finding innovation, new design, stakeholders’ satisfaction… to sustain sales, profit and/or market growth.
  • The challenge Purchasing is facing for the next decade is not any longer only about savings, but about value contribution to the Company’s excellence. It is about finding ways to measure this Value Contribution and to sell it to the stakeholders.

 

5.2  Target group

  • Expert Buyers.

5.3   Duration

  • 2 days

5.4    Content

PHASE

CONTENT

DAY 1

 

1.      Value Contribution definition and expectations

  • Why speaking about value contribution?
  • Differences between TCO and value

2.      Internal Value Contribution (to stakeholders)

  • What is the Purchasing Added Value?
  •  What stakeholders are expecting from Purchasing?
  • How to bring value to the stakeholders?
  • How to measure this value?
  • How to change the stakeholders mindsets?
  • How to communicate with the stakeholders?

DAY 2

 

3.      External Value Contribution (from suppliers)

  • How suppliers can contribute to value?
  • Contribution through innovation?
  • Contribution through risks sharing?
  • Contribution through capacity?
  • How to align our strategy with the suppliers’ strategies?
  • How to convince the suppliers to be his preferred client?
  • Which best organisation to contribute to value with suppliers ?
  • How to measure and reward the suppliers value contribution?

5.5   Methods and tools

  • Workshops and extensive discussions based on personal examples.

 

6     The Soft Skills in Hard Negotiations

“Communicating/negotiating/managing in a global environment”

6.1   Objectives

This module is part of the EIPM Certifying Courses Level 2

  • Gain awareness of your negotiation style, your strengths, your reference frame and areas of improvements
  • Recognize and learn to manage the intercultural component in negotiations
  • Clear understanding of the communication process (verbal/nonverbal)
  • Improve  self management through better self awareness
  • Optimise preparation for the negotiation (psychological, technical, etc.)
  • Define a personalized “action plan” to optimize my success as purchaser in the international environment “What will I do differently tomorrow?”

Following this module, participants shall be able to:

  • Recognize their personal strengths and areas of development
  • Better impact in negotiations through optimised soft skills
  • Understand and manage the intercultural factors

 

6.2    Target group

  •  Key Commodity Managers, International sourcing officers, Senior Buyers, Sourcing Quality Assurance Engineers.

6.3     Pre-requisite

  • Negotiation experience at an international level and good level of English

6.4     Duration

  • 3 days    

 

6.5  Content

PHASE

CONTENT

DAY 1

 

  • Identification of your challenges negotiating internationally
  • Prepare your own case
  • DISCâBehavioural Analysis: Identifying your personal communication profile
  • Analysis of your style, the resulting benefits and drawbacks, how to adjust
  • Communicating/negotiating across styles

DAY 2

 

  • Learn several key theories of cross cultural difference
  • Practice by applying these theories to different instances of business communication and negotiations
  • Targeting cultural tendencies: a "roadmap" for negotiating in country X
  • Review key negotiation phases
  • Role play each phase with intensive individual feedback

DAY 3

  • Role plays each phase with intensive individual feedback
  • Defining a negotiation strategy: Order of presentation of clauses
  • Making and answering objections
  • Solutions to deadlock
  • Learning how to best close the deal
  • Sharing of best practices
  • What are the take-away's? Establishing a personalized "action plan" for optimising
  • soft skills in negotiation in the intercultural environment

6.6      Methods and tools

  • Highly interactive environment
  • Balance of theory and practical exercises
  • Intercultural model to assess one's tendencies and ability to adjust
  • DISCâ(personality indicator)
  • Group analysis of case studies 
  • Simulations and role plays
  • Process and planning tool (Checkerboard model) for strategy & negotiation preparation

 

Course syllabus_Level3

1         Purchasing Management: Strategies and Organisations

1.1      Objectives

This module is part of the EIPM Certifying Courses Level 3.

  • The course focuses mainly on management capabilities as well as the organisational aspects of purchasing. Among the management issues covered are strategy definition, organisation and team management.

1.2     Target group

  • The module is dedicated to purchasing executives with solid purchasing background who are leading a team of buyers or to senior buyers accessing to executive position.

1.3    Duration

  • 3 days                                                                                                                                                             

1.4    Content

PHASE

CONTENT

DAY 1

Do we have the right Purchasing Strategy?

  • We will start by clarifying what is a company business strategy. This is the basis to set-up a Purchasing strategy which is aligned with the company strategy. We will discuss what purchasing strategy is adapted to each these options.
  • Participants will work on their own company and purchasing strategy.

DAY 2

Do we have the right Purchasing Organisation?

  • Once the Purchasing Strategy is clear, the Purchasing Manager must set-up the right and adapted organisation.
  • Which organisation is required to facilitate early purchasing involvement in product and service definition (Upstream organisation)?
  • Which organisation is adapted to leveraging and coordinating the company needs (Downstream organisation)? Shall the company have a centralised or decentralised purchasing organisation in order to get the best out of the market? We will discuss the different factors and tool to support the decision process.

DAY 3

Do we have the right suppliers and management system?

  • We will discuss SRM-Supplier Relationship Management approaches in order to segment the supplier base and adopt a specific type of relationship to each category. Best practices to handle strategic supplier will be extensively discussed.

Do we have the right strategy implementation process

  • We will with the help of the EFQM self assessment methodology benchmark your purchasing organisation

 

1.5      Methods and tools

  • Workshops and discussions will be organised in order to exchange experience between participants and the EIPM experts

2    Purchasing Management: Skills and Performance Indicators

2.1   Objectives

This module is part of the EIPM Certifying Courses Level 3

The course focuses mainly on management and organisational aspects of purchasing. Among the management issues covered are Skills profiles within purchasing organisations and setting up performance indicators concerning your Purchasing organisation.

2.2    Target group

The module is dedicated to purchasing executives with solid purchasing background who are leading a team of buyers or to senior buyers accessing to executive position.

2.3   Duration

  • 2 days                                                                                                                                                                   

2.4   Content

PHASE

CONTENT

DAY 1

Do we have the right People skills?

What are the current and future skills required in Purchasing organisation.

Using the Maturity Model what essential skills do you need to develop or attract to your purchasing organisation.

Talent acquisition, retention and development. How is your function perceived within your company?

DAY 2

Do we have the right Performance indicators?

Once the Purchasing Organisation & Strategies are clear, the Purchasing Manager must set-up the necessary performance indicators.

Why and what do you want to measure?

Measuring Effectiveness and Efficiency

Using the Balanced Score card approach we will exercise the set-up of aligned performance indicators.

 

2.5   Methods and tools

Workshops and discussions will be organised in order to exchange experience between participants and the EIPM experts.

3   Supply Chain Optimization Management

3.1    Objectives

This module is part of the EIPM Certifying Courses Level 3.

Participants will learn how business processes are enabled through the deployment of decision support tools and will understand the essentials of supply chain management and improvement.

3.2     Target group

  • Purchasing and Supply practitioners who:
  • Purchasing managers who wish to leverage an integrated supply chain strategy
  • Supply chain practitioners who would like to enhance their knowledge of purchasing execution.
  • Wish to develop a greater understanding of how purchasing and supply should integrate with planning and logistics processes
  • All who are involved in the extended supply chain, in quality management, Supplier development, operations or finance.

3.3    Duration

  • 2 days        

3.4    Content

 

PHASE

CONTENT

DAY 1 

Setting the scene

  • Drivers of change
  • Value creation and delivery
  • Lean and agile supply chains

Workshop – Identifying value (examples from businesses

Planning the supply chain

  • The planning hierarchy
  • Strategic planning: developing the infrastructure
  • Tactical planning: optimizing value delivery
  • Operational planning: using the infrastructure

Demand planning fundamentals

  • Critical role of the demand plan
  • General forecasting concepts

Managing the demand plan

  • Assumption and event driven forecasting
  • Data sources and integrity
  • Forecast error and bias
  • Forecast performance
  • Reconciling the supply chain and financial forecasts


DAY 2 

Inventory management

  • Role of inventory
  • Inventory planning parameters
  • Inventory management game

Sales and operations planning

  • Role of S&OP
  • S&OP process
  • Typical S&OP agenda

Global logistics

  • The global market place
  • International logistics
  • The role of 3PL & 4PL partners
  • Incoterms refresher

Supply chain excellence

  • Quality management & continuous improvement
  • Managing complexity & variety
  • Time compression techniques

The people dimension

  • Organising for supply chain management
  • Roles and responsibilities
  • Performance management

3.5      Methods and tools

  • Presentation of supply chain management concepts
  • Workshops around examples and cases
  • Plenary discussions
  • Simulation exercises to demonstrate supply chain dynamics


4      Leadership & Change Management

4.1      Objectives

This module is part of the EIPM Certifying Courses Level 2

  • The module is dedicated to the soft skills required for leading a purchasing function. The key to every successful strategy is the successful implementation. For that, knowing what to do is not enough. Doing it is what counts. Implementation is about change management, communication, network, influence, and people. The objective of that module is to give the tools to purchasing managers for developing those skills.

4.2    Target group

  • The module is dedicated to purchasing executives with solid purchasing background who are leading a team of buyers or to senior buyers accessing to executive position.

4.3     Duration

  • 3 Days                                                                                                                                                        

4.4     Content

PHASE

CONTENT

DAY 1

Leadership

  • In this module participants will get a sense of what distinguishes leadership from management. They will discover their leadership style, and work out a plan of actions to further develop the leadership capabilities. This module will particularly focus on emotional intelligence, as the common characteristics of all the great leaders, independently from their style.
  • On the other side, participants will explore work on personal priorities and ways to manage those priorities rather the urgency. Conflict management situations and what solution to what situation, will be another important topic of that part.

DAY 2

Communication

  • Communication is not simply about written and expression capabilities. It is about active listening as well. How the active listening can be transformed in a powerful tool of communication and how it can help managers in their daily job is one of the objectives of that module. Furthermore, participants will focus on influencing skills. Managers are not operating in an isolated world. To make things happen, they need to influence different stakeholders from employees to their bosses and pairs. Understanding the needs for different stakeholders, building personal networks are two essential issues to be tackled in that part of the course.

DAY  3

Leading change

  • Coping with change is a permanent challenge for managers and an imperative for organisations. IN every single implementation, issues of change management should be considered. And change management doesn’t simply happen. Managers need to understand the nature of the change needed and how they should go about it. This module will cover from the nature and drivers of the change to learning new tools in leading and managing change.

4.5     Methods and tools

  • Many workshops and exercises will be developed to provide participants with individual feedback on their strengths and improvement opportunities.

 

For more information, please

 

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2011_EIPM Certification_Roadmap.pdf2.73 MB